PRIVACY POLICY

PRIVACY POLICY

Effective Date: March 10, 2026

This Privacy Policy explains how LocalMarketingU.com LLC d/b/a AI Genius Agency (“Company,” “we,” “our,” or “us”) collects, uses, and protects personal information when users access or use our services, including:

https://agents.aigeniusagency.com


1. Information We Collect

We may collect information including:

Personal Information

  • name

  • email address

  • phone number

  • business information

  • login credentials

  • billing information

Technical Information

  • IP address

  • browser type

  • device information

  • usage activity

  • system interaction data

Communication Data

If users send messages through the platform, message logs and communication data may be stored for operational and compliance purposes.


2. How We Use Information

We use collected information to:

  • operate and maintain the platform

  • provide customer support

  • process payments

  • manage accounts

  • improve platform functionality

  • monitor system security and performance

  • comply with legal requirements


3. Payment Processing

Payments are processed by third-party payment processors including:

  • Stripe

  • PayPal

Payment processors handle sensitive financial data according to their own privacy policies.

AI Genius Agency does not store complete credit card information.


4. Third-Party Service Providers

The platform may rely on third-party providers to deliver certain services.

These may include:

  • Twilio / LeadConnector for messaging services

  • cloud infrastructure providers

  • artificial intelligence providers

  • analytics services

  • payment processors

These providers may process limited information necessary to perform their services.


5. Cookies and Tracking

The platform may use cookies and tracking technologies including:

  • AIG CRM tracking tools

  • Google analytics tools

  • Meta / Facebook tracking pixels

  • browser cookies used for authentication and system performance

Users can control cookie settings through their browser preferences.


6. Data Storage and Security

User data may be stored using secure cloud infrastructure and service providers.

We implement reasonable safeguards designed to protect information from unauthorized access, loss, or misuse.

However, no online system can guarantee absolute security.


7. Messaging Compliance

Users who send communications through the platform are responsible for ensuring compliance with all applicable messaging and privacy laws.

AI Genius Agency is not responsible for improper messaging practices conducted by users.


8. Data Sharing

We do not sell personal information.

Information may be shared with trusted service providers only when necessary to operate the platform or comply with legal obligations.


9. Data Retention

We retain information as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.


10. Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised effective date.


11. Contact

For privacy-related questions, contact:

AI Genius Agency Support
[email protected]

Frequently Asked Questions

Can I get help setting up Emma?

Absolutely! Our team is here to answer any questions you have while getting started with Emma. Just reach out to us through the Admin chat.

How long does it take to set up?

It’s quick and easy! We scan your website to train Emma right away. Then, you just confirm your data, add any FAQs or messaging preferences, and you're all set.

Does Emma stay updated on my business information, like hours?

Yes! Emma automatically pulls your business hours and other info from your Google Business Profile and website. You can also edit and update details anytime.

How can I provide Emma feedback?

You can always update and add FAQs for Emma in the Admin. And if you need a hand, just reach out to our support team!

Can I keep my phone number?

Yes! You don’t need to change a thing. We’ll guide you through setting up call forwarding with your existing phone number.